eGenesis Realty Executives
Property Management Department

231 Westlake Road, Suite 101
Fayetteville, NC 28314
(910) 338-3213
(910) 338-3215 e-Fax

eGenesis Realty Executives - Property Management Department

Tenants 
We manage some of the areas most desirable rentals. Our progressive staff understands that consistently working to improve the quality of service and attention to detail are the best ways to provide comfortable communities for the people who have chosen our rentals. Our tenants feel comfortable knowing that 24 hours a day, 7 days a week they will be able to reach a qualified employee who will promptly address any maintenance issue as it relates to their safety or the integrity of your property.

You can Apply
- Get Screened - Sign Leases Online. We can accept applications online and determine the most qualified prospects with real-time credit, background and eviction data from.
Real-Time Account Access.  We provide a secure online website for tenants and owners to access account information with online collaboration and document management tools.  Through your Tenant Portal you can:

  • Update contact information
  • Real-Time threaded conversations with property managers with email alerts
  • View tenant ledger and make payments online
  • Give notice to vacate
  • Submit service requests and check their status
  • Access shared lease and properties documents

Online Service Request & Work Order Management.  As one of tenants, you can submit service requests online, check the status, and collaborate with your management team.
We Offer Flexible Payment Options.  We accept credit/debit cards and eChecks 24x7 through your secure customer portal.

 

Owners 
Our business is to provide our clients with management solutions that help their properties operate smoothly, increase in desirability and enhance investment value. That's why property owners throughout the area depend on us to help achieve their goals of property performance and profitability. Whether your properties are apartments, single family homes, duplexes, commercial developments, or office spaces for growing companies, our company ensures that your property is well managed to attract and retain tenants.

We empower our Owners with Real-Time Access to Their Investment Properties Performance.  Through YOUR Owner's Portal, you can:

  • Update contact information
  • Real-Time threaded conversations with property managers with e-mail alerts
  • View and approve work orders
  • View bills and attached invoices
  • Access owner statements
  • Make electronic contributions to the portfolio balance
  • Run real-time reports
  • Access shared documents

eGenesis Property Management's Maintenance Module allows us to manage the entire work order process for you:
*The Tenant Portal Features allows our tenant(s) to:

  • Submit service requests with photos and descriptions
  • Grant management staff access to their unit
  • Check the status of service requests
  • Communicate online with management staff with threaded conversations
  • Receive real-time updates via email on work order status

*The Work Order Management Module allows us to:

  • Track all tenant service requests and work orders
  • Manage our vendor directory.
  • Track work order related tasks.
  • Create bills and associate them with your work orders.
  • Upload and share documents attached to work orders with your tenants, owners and vendors.

We access Credit Data and Predictive Scores Online for Instant Leasing Decisions: We make our reliable leasing recommendations using tenant screening tools that leverage one of the largest credit and criminal databases in the industry.  This helps us determine the most qualified applicants for residency quickly and efficiently.  Our company also uses TransUnion RentBridge, which is a national database that shows us up to seven years of historical rental information about your applicants, such as:

  • Late or missed rent payments.
  • Skips and evictions.
  • Amount owed at lease termination.

RentBridge includes data from TransUnion CreditRetriever customers across the country. So with RentBridge, we not only see who has the ability to fulfill their lease obligations, we actually see who has and hasn't made their payments on time.  Since RentBridge is available through our CreditRetriever resident screening platform, we can combine credit-based data with actual rental histories for a more complete resident screening picture. TransUnion CreditRetriever allows us to:

  • Check applicants credit history.
  • Determine if they have the ability to pay rent.
  • See if they've been evicted or failed to pay rent on time.

 

The result is more profitable leasing decisions because we have key leasing information for millions of consumers right at your fingertips.

 

We eliminate Needless Trips to the Bank.  We pay our owners and vendors electronically via eCheck.
Listing Syndication. We get your available rental(s) in front of prospective tenants with automatic syndication to the top Internet listing sites.

 

 

www.propertyware.com